Technology is transforming the way we travel, and it starts even before boarding. One of the main innovations in modern hospitality is digital check-in, a solution that provides more agility, comfort, and autonomy to guests.

At Costao do Santinho, this convenience is already part of the experience, making your arrival faster, more practical, and free from bureaucracy. Since April 20th, hotels, inns, and other lodging facilities have been required to adopt the National Guest Registration Form, Digital FNRH.

In this article, you'll understand what digital check-in is, its advantages, and how to use it at Costao do Santinho.

What is digital check-in?

Digital check-in is an online process that allows the guest to complete all the mandatory information for their stay in advance.

Instead of doing this procedure at the front desk, you can do it all from your cell phone, tablet, or computer, even before arriving at the resort. This practice is already a global trend and is part of the evolution of hospitality, aiming to offer smoother and personalized experiences.

Advantages of digital check-in at Costao

Opting for digital check-in brings several benefits:

• Agility upon arrival: less time at the reception desk;
• More convenience: everything can be done from wherever you are;
• Reduction of lines: ideal for high-occupancy periods;
• Security: data registered securely;
• Modern experience: more autonomy for the guest.

At Costao, the idea is simple: eliminate bureaucracy and leave only the welcome so you can start enjoying sooner.

How to do digital check-in at Costao: step by step

The process is simple and quick.

See how it works:

1. Receive the access link

Before your arrival, you'll receive the Web Check-in email with your reservation number and the link to the gov.br portal to provide your details and start the digital check-in.

2. Fill in your details

Enter your personal information, such as full name, identification document, address, and other requested information.

3. Register your reservation

Click on “My Reservations” and provide your reservation code and the dates of your stay.

4. Do the pre check-in

Select your reservation and click on “My Pre Check-in”. Then, verify travel details, check your personal information, state the reason for the trip and means of transport. Accept the terms, finish with “Submit pre check-in” and that's it, your check-in will be confirmed.

5. To include companions

If you are traveling with others, you can include the information for all guests in the reservation. Go to “My Dependents” and include each guest's details.

6. Individual pre check-in

Select the dependent and submit the pre check-in.

Important: each guest must complete the form individually.

7. Arrive and enjoy

Upon arriving at the resort, service will be much faster since your information will be registered.

Tips for a seamless digital check-in

To ensure a smooth experience, follow these tips:

• Have your documents handy;
• Fill out all information carefully;
• Do the check-in in advance;
• Check your email to access the link;
• In case of doubts, contact the resort team;
• Also consult the User Manual

Digital check-in: the future of hospitality

Digital check-in is not just a convenience but an evolution in how guests interact with lodging services.

By adopting this solution, Costao do Santinho reinforces its commitment to innovation, comfort, and excellence at every stage of the customer experience.

If you are planning your next trip, take advantage of this practicality and start your experience even before arriving.